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Terms & Conditions Anywherepractice


Please read these Terms & Conditions carefully. They apply to your access and use of the Anywherepractice platform (the "Platform"). By accessing or using the Platform, you agree to comply with any these Terms & Conditions. If you do not agree to any of these Terms & Conditions, you must not access the Platform. These Terms & Conditions apply to all jurisdictions in which Anywherepractice operates. In the event of a conflict in the interpretation of these Terms & Conditions, the authoritative jurisdiction for interpretation will be Switzerland.

You hereby certify that you are over the age of 18 and have the legal ability to consent to psychological counseling. You agree to provide your personal contact information and the contact information of a close family member or person close to you for use in case of an emergency. 



Anywherepractice offers psychological counseling and strives to make mental health care easily accessible – for anyone from anywhere. However, Anywherepractice might not be appropriate for every person and every situation. 


Our services might be suitable for you in cases such as the following: 

  • You struggle with private and/or professional challenges 

  • You want a safe and non-judgemental space to talk

  • You want to develop personally and become your best self

  • You wish for uncomplicated access to mental health care

  • You enjoy being flexible in time and space

  • You want to save commuting time

  • You have mental or physical conditions that make it challenging to leave the house

  • You have caregiver responsibilities that make it challenging to leave the house

  • You want to be in a space where you feel most comfortable

  • You need psychological counseling while you are traveling 

  • You want to benefit from psychological counseling outside of typical office hours 

Our services are NOT suitable for you in any of the following cases:

  • You are a minor or under the care of a legal guardian

  • You are thinking about suicide or are considering harming yourself or others, or you have a medical emergency or acute crisis. In such cases, please immediately contact your local emergency number and seek in-person help. 

  • You have been certified 'non compos mentis'

  • You have a severe mental illness or experience severe symptoms, including, but not limited to, hallucinations, delusions, and paranoia 

  • You rely on medication for the treatment of mental disorders

  • You need close psychiatric supervision or in-person assistance 

  • You seek a clinical diagnosis that requires an in-person evaluation 

  • You seek a clinical diagnosis for official documentation (e.g., court and authorities)

  • You do not agree with the Privacy Policy and Terms & Conditions


Counseling sessions will be held either

  • online via Zoom, or

  • in-person in the practice at Byfangweg 20, 4051 Basel, Switzerland.



Confidentiality and Ethics


Anywherepractice is bound to professional secrecy and provides a safe place for you to talk. Disclosures during counseling sessions will remain private and confidentiality is guaranteed to all clients with the following exceptions:

  • We may disclose private information without consent in order to protect you or the public from serious harm. 

  • We are required by law to report ongoing domestic violence, abuse or neglect of children, the elderly, or people with disabilities.


Difference between Psychological Counseling vs. Psychotherapy 


The main difference between psychological counseling and psychotherapy lies in the treatment duration and nature of the problems. Psychological counseling typically refers to short-term treatment that focuses on difficult life situations and provides professional support in solving specific problems. On the other hand, psychotherapy usually refers to longer-term treatment that helps people with a broad variety of mental illnesses cope with daily life (American Psychiatric Association).



The session rate is 180 CHF / 50 mins. Any additional services (e.g., reports, phone calls) are billed based on time spent at the same rate. 



All clients are required to make the full payment within 30 days of the invoice date.

Reimbursement by Insurance 


All clients are required to reach clarification about how they are going to cover the costs prior to booking an initial appointment.


For clients in Switzerland

Please kindly note that our services are not covered by basic insurance and you don't need a doctor's referral. 

Important: Even in case of a coverage by basic insurance, your personal contribution consists of the excess and 10% of the invoice amount. 

However, some supplementary insurances that accredit 'Psychologists FSP' (Federation of Swiss Psychologists) and promote prevention efforts, cover part of the costs. Since the cost coverage varies greatly between supplementary insurances, we would recommend contacting your supplementary insurance directly beforehand.


For international clients

The terms of cost coverage for mental health services differ by country and by health insurance model. For more details, we would recommend contacting your health insurance directly. 


Direct payment

The sessions can also be paid directly. 

Benefits for direct payers / private clients: 

  • No referral by general practitioner needed

  • Freedom of choice for therapists and services 

  • Quick, flexible and uncomplicated 

  • No entry in your health insurance file




You can directly book your appointment online. Please note that by booking a service, you agree to the Terms & Conditions and Privacy Policy of this Platform. 

Cancelation Policy

If you are unable to attend an appointment, please cancel by sending a quick note to Appointments can be canceled up to 24 hours in advance at no cost. If you cancel less than 24 hours, 50% of the service fee will be charged. If you miss your appointment without giving notice, the full rate will be charged. 


Privacy and Security


It is extremely important to us to protect your privacy and keep any information you provide through the Platform safe. Please carefully read our Privacy Policy which is part of these Terms and Conditions. By agreeing to these Terms & Conditions and/or using the Platform, you are also agreeing to the Privacy Policy. The same rules that apply to changes and revisions of these Terms & Conditions also apply to changes and revisions of the Privacy Policy



Disclaimer and Limitation of Liability


You hereby agree to hold us harmless from any causes of action and claims of any nature resulting from the Platform and counseling services, including (without limitation) any act, omission, opinion, response, advice, suggestion, information and/or service of a counselor/psychologist and/or any other content or information accessible through the Platform.


You agree that the Platform is provided "as is" and "as available" without any express or implied warranties of any kind, including (without limitation) merchantability, non-infringement, security, fitness for a particular purpose or accuracy. The use of the Platform is at your own risk. To the fullest extent of the law, we expressly disclaim all warranties of any kind, whether expressed or implied.


You agree that we shall not be liable to you or to any third party for any indirect, incidental, consequential, special, punitive or exemplary damages.


You agree that our aggregate liability for damages arising with respect to these Terms & Conditions and any use of the Platform will not exceed the total amount of money paid by you or on your behalf through the Platform in the 3 months period prior to the date of the claim.


You shall be solely and fully responsible for any damage to the service or any computer system, any loss of data, or any improper use or disclosure of information on the service caused by you. Anywherepractice does not assume any responsibility for any loss, damages or liabilities arising from the failure of any telecommunications infrastructure, or the internet, or for your misuse of any protected health information, advice, ideas, information, instructions or guidelines accessed through the services.

Intellectual Property

All of the content available on or through the service is the property of Anywherepractice and is protected by copyright. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the content received through the service to any third party.

Acceptable Use 


You agree not to access or use the service in an unlawful way or for an unlawful or illegitimate purpose or in any manner that contravenes these Terms & Conditions. You shall not post, use, store or transmit (a) a message or information under a false name; (b) information that is unlawful, libelous, defamatory, obscene, fraudulent, harassing, threatening or hateful to any person; or (c) information that infringes or violates any of the intellectual property rights of others or the privacy or publicity rights of others. You shall not attempt to disrupt the operation of the services by any method, including through use of viruses, Trojan horses, worms, time bombs, denial of service attacks, flooding or spamming. You shall not use the services in any manner that could damage, disable or impair the services. 

Your Conduct and Commitments


You hereby confirm that all the information you provided or will provide in the future through the Platform, is accurate, current and complete. Moreover, you agree that you will make sure to maintain and update this information so it will continue to be accurate, current and complete.

You will hold us harmless from and against any claims, losses, causes of action, demands, liabilities, costs or expenses (including, but not limited to, litigation and reasonable attorneys' fees and expenses) arising out of or relating to any of the following: (a) your access to or use of the Platform; (b) your violation of any of the provisions of this Terms & Conditions; (c) non-payment for any of the services which were provided through the Platform; (d) your violation of any third party right, including, without limitation, any intellectual property right, publicity, confidentiality, property or privacy right. This clause shall survive expiration or termination of these Terms & Conditions.

The Platform reserves the right to terminate the counseling relationship if clients violate these terms and conditions or if it is deemed beneficial for the counseling process.

Changes to the Platform


You hereby agree that we may modify, interrupt or discontinue the Platform, whether to all clients or to you specifically, at any time with or without notice to you. You agree that we will not be liable for any of the aforementioned actions or for any losses or damages that are caused by any of the aforementioned actions. Anywherepractice reserves the right to deny or withhold access to services to anyone at any time without warning and without giving any reason. You agree that no Platform can be 100% reliable and accessible. Thus, we cannot guarantee that access to the Platform will be uninterrupted or that it will be error-free at all times.

Important Notes about our Terms & Conditions


Anywherepractice may change these Terms & Conditions by posting updates on its website. Modifications are effective upon posting. The date of the last update to the Terms & Conditions can be found at the end of the Terms & Conditions. It is highly recommended to check regularly for possible updates. 

Last updated: December 21, 2023

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